Answers, Before You Ask.
Ordering, artwork, production, fit, payment and shipping. If the answer you need is not here, call the Westminster office.
Ordering & Minimums
No minimums. Order a single piece or ten thousand. Pricing improves with volume, and every estimate we send breaks out the tier your quantity falls into so you can see where the next break sits.
Send the order form or a mock up request with your sport, styles, quantities and the date you need gear in hand. A team member replies within 24 hours, and we can usually get you a quote the same week.
Yes. Your artwork stays on file, so a reorder skips setup entirely. Add-ons run at the tier price of the original order as long as the roster sheet uses the same design.
All three, plus corporate teams and event organizers. Youth athletics is one of our largest categories and we are set up for league-wide programs, not just single teams.
Design & Artwork
Yes. Our design studio builds two unique concepts around your program and delivers them in one to three business days. No AI and no templates. A dedicated human designer works the file and revises it until you are happy with it.
Vector is best: AI, EPS, PDF or SVG with fonts outlined. High-resolution PNG at 300 DPI works for most marks. If all you have is a photo of last year's jersey, send it anyway and we will redraw it.
Always. You approve a digital mock up first, and we can produce a physical sample before a single unit of the run is cut. Nothing goes to the floor without a written approval from you.
Dye sublimation fuses ink into the fabric, so color sits inside the fiber rather than on top of it. We match to Pantone as closely as the substrate allows and confirm the match on the physical sample.
Production & Turnaround
Cut and sewn in our own factory in Huntington Beach, California. The operation is vertically integrated: printing, cutting, sewing and quality control all happen under one roof, with no outsourcing.
Your written order confirmation carries a production date, set against your season or event. Timelines depend on quantity, decoration and the current floor schedule. Rush is available. Tell us the date you need gear in hand and we will tell you what is possible before you commit.
Over 250 customizable styles and roughly 60,000 units of monthly capacity. We have produced more than a million units across thirteen years in business.
Yes. On-demand fulfillment lets us print, produce and ship as orders come in, so a team store can run without anyone carrying inventory.
Fabric, Sizing & Fit
Youth Small through 6XL depending on the style. Every product page lists the exact range for that item, and the size chart in your quote gives finished garment measurements rather than generic letter sizes.
Yes. We can send a size kit for fittings so the roster sheet is right the first time. It is the single best way to avoid reorders for the two players who guessed wrong.
Sublimated graphics cannot crack or peel because there is no layer sitting on the surface of the fabric. The print lasts as long as the garment does.
Names, numbers, captain marks, sponsor logos and player-specific graphics are all sublimated into the garment as part of the same print, so there is no extra decoration step and nothing to peel.
Payment & Invoicing
By Zelle. Scan the code on the Pay Your Invoice page, enter the amount, and put your invoice number in the memo line so the payment lands against the right order. Then fill in the short confirmation form and we will email a paid receipt.
Yes. Send the PO with your order and we will invoice against it. Districts, schools and leagues account for a large share of what we produce, and we are used to their paperwork.
Terms are set on your quote and repeated on the order confirmation. Custom production is typically part deposit at artwork approval with the balance before the order ships. PO terms are handled separately.
It still reaches us, it just takes an extra day to match against an order. Adding the invoice number to the memo keeps everything same-day.
Shipping & Returns
Huntington Beach, California. Domestic orders ship to a single address by default, or we can split the run and send gear to individual players.
Yes. We connect to your store so orders route straight to the factory and you can track them in real time. Send us a note and a team member will set the connection up for you.
Custom-decorated goods cannot be resold, so they are not returnable for size or preference. Manufacturing defects and anything that does not match your approved mock up are remade at no charge. Tell us as soon as the boxes are opened and send photos so we can start the remake immediately.
We do, on a quoted basis. Duties and carrier options depend on destination, so ask before you finalize a timeline for an international event.
Ask A Human.
Tell us the sport, the roster and the date. We will tell you honestly whether it is possible.